Refund and Returns Policy for Panther Ammo
At Panther Ammo, we prioritize safety, compliance, and customer satisfaction. However, due to the nature of our products, all sales are final. Please review the following policy carefully:
All Sales Final
- Ammunition and Firearm-Related Products: Once ammunition or firearm-related items leave our facility, they cannot be returned or exchanged for safety and regulatory reasons. This includes unopened packaging.
- Non-Returnable Items: All ammunition, clearance items, and products modified or altered in any way are non-returnable.
Damaged or Defective Products
- Reporting Issues: If your order arrives damaged or defective, you must contact us within 7 days of receipt.
- Resolution: Depending on the situation, we may offer a replacement, store credit, or a partial refund. We reserve the right to request the return of damaged or defective items for inspection before issuing a resolution.
- Shipping Claims: For items damaged during shipping, we will assist in filing a claim with the carrier.
Incorrect Items
- Notification: If you receive incorrect items, notify us within 7 days of delivery.
- Resolution: We will cover the cost of return shipping for the incorrect items and promptly send the correct items.
Lost Shipments
- For lost packages, contact us immediately. While we cannot guarantee a replacement or refund for lost packages, we will work with the shipping carrier to resolve the situation as best as possible.
Customer Responsibility
- Order Accuracy: Please ensure the correct product, caliber, and quantity are selected before completing your purchase. Orders cannot be changed or canceled once they are processed.
- Storage Conditions: Panther Ammo is not responsible for product quality if storage conditions after delivery do not meet recommended guidelines.
For questions or concerns about our Refund and Returns Policy, please contact us.